Govt advises banks to provide break-up details of Pension, FMA, Arrears etc to Pensioners
Banks authorised to pay Central Government Pension will have to
Provide breakup of pension and arrear payments & recoveries to
pensioners
CPAO OM on Providing breakup of pension and arrears payments & recoveries to pensioners.
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
CPAO/IT&Tech/Bank Performance/2016-17/ 220
CPAO / IT & Tech / SCOVA / 20 / Part File / 2016-17/220
09.01.2017
Office Memorandum
Subject: – Providing breakup of pension and arrear payments & recoveries to pensioners.
Attention is invited to para 4.6.7 of the Accounting and
Operating Procedure for Central Pension Processing Centre of Authorised
Banks for Pension Disbursement to Central Government (Civil) Pensioners
(February, 2012) whereby it has been provided that “The CPPC
software will display on the computer screen, options and view of the
details of calculation of pension and its breakup of the pension paid to
the pensioner/ family pensioner. The Home Branch will act as
intermediary with the CPPC and, besides providing accounts statement,
provide to the pensioners the payment of TDS details, pension slip, the
Due and Drawn Statement in respect of each arrear and the Annual Income
Statement”.
2. Taking into consideration the grievances reported by Pensioners’
Associations and Pensioners, CPAO had issued instructions to Heads of
CPPCs and Government Business Divisions vide OM No. CPAO/Tech/Banks
Performance/2015-16/60 dated-14.06.2016 for strict compliance of above
guidelines for providing detailed breakup of pension payments.
3. It has again been reported by Pensioners’ Associations and
Pensioners that “arrears of arrear of Revision of Pension, Fixed Medical
Allowance, Additional Pension, Life Time Arrear etc. are clubbed with
monthly payment of pension for which it becomes difficult for
pensioner/family pensioner to understand if pension and arrears are
disbursed correctly. Even recovery of over payment or wrong payment is
not shown separately”.
4. Therefore, banks are instructed to follow the provisions of CPPC
guidelines and instructions issued vide OM dated-14.06.2016 and provide
full breakup of pension payment dearly to the pensioners. A compliance
report in this regard may be sent to CPAO
latest by 31.01.2017 positively.
(Subhash Chandra)
Controller of Accounts
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